Shipping Policy
Deliveries
There may be some delay in case of problems with stock levels (as there are currently occasional hold ups in the sourcing of blank t-shirts due to supply chain issues.)
Delivery Costs
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping Rates
For UK orders of £25 and under, delivery is £3.50. For orders over £25, it's on us.International Shipping Rates
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Throwing Shapes Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.
Returns
If you are not entirely satisfied with your purchase, we're here to help.
We guarantee our custom printed T-Shirts to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it unused for a prompt exchange for the same item, or full refund
You have 30 calendar days to return an item from the date you received it.
To return an item, please Contact Us (at hello@throwingshapes.net) with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@throwingshapes.net