FAQ's

If you are not entirely satisfied with your purchase, we're here to help. 

We guarantee our custom printed T-Shirts to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it unused for a prompt exchange for the same item, or full refund

You have 30 calendar days to return an item from the date you received it. 

To return an item, please Contact Us (at hello@throwingshapes.net) with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

THE PRINTING PROCESS

Unless otherwise stated, all T-shirts are printed digitally using top of the range Kornit Avalanche HD6 and Kornit Atlas Printers. We will be screen printing certain designs in the future - sign up to the newsletter to keep updated.

Due to the printing method, you may notice a slight smell when you first open your new tees.  Please don't worry about it, it will dissapate in a few days and a wash cycle.

AND WHAT ABOUT SOCIAL RESPONSIBLITY?

We take our commitment to the environment very seriously.  Our T-shirt supplier takes their responsibility to their workforce and the impact that their manufacturing processes have on the environment seriously too.  You can read more about what they are doing here...http://www.gildancorp.com/responsibility-landing-page

We are also excited to be able to do our bit.  That is why we are donating 5% of every purchase to The Woodland Trust.