FAQ's

DELIVERIES

All our T-shirts are screen printed in small batches and usually take between 7 and 15 days to arrive.

DELIVERY COSTS

For orders of £25 and under, delivery is £3.50.  For orders over £25, it's on us.

RETURNS

Thank you for shopping with Throwing Shapes.

If you are not entirely satisfied with your purchase, we're here to help. 


We guarantee our custom printed T-Shirts to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it unused for a prompt exchange for the same item, or full refund


You have 30 calendar days to return an item from the date you received it. 


To return an item, please Contact Us (at hello@throwingshapes.net) with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

THE PRINTING PROCESS

Unless otherwise stated, all T-shirts are screen printed by hand in Brighton (by Andy).  Occassionally we may use top of the range Kornit Avalanche HD6 and Kornit Atlas Printers if the design doesn't allow screen printing. We will make clear if this is the case.

Due to the printing method, you may notice a slight smell when you first open your new tees.  Please don't worry about it, it will dissapate in a few days and a wash cycle.

AND WHAT ABOUT SOCIAL RESPONSIBLITY?

We take our commitment to the environment very seriously.  Our T-shirt supplier takes their responsibility to their workforce and the impact that their manufacturing processes have on the environment seriously too. 

All our tees are certified organic under the Global Organic Standard (GOTS) since 2007. For the past five years the Company has been the largest organic textile licensee of the Soil Association.  You can read more about how they are made here...https://www.continentalclothing.com/about/earthpositive

We are also excited to be able to do our bit.  That is why we are donating 5% of every purchase to The Woodland Trust. 

 

 

 

 

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